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Generative AI

Resources and information related to emerging artificial intelligence technologies.

AI & Accessibility

AI-powered tools can help students and faculty in managing or overcoming several accessibility issues in higher education. However, these tools also risk reinforcing existing digital inequities if not incorporated thoughtfully into the educational process. This section explores both the benefits and challenges of generative AI in relation to accessibility for college students.

Enhancing Accessibility

There are several ways that generative AI tools can be used to overcome obstacles in the classroom or enhance the learning process for students. Some examples include:

  • Text-to-Speech and Speech-to-Text
    • AI-powered transcription tools and screen readers can help students with visual impairments, dyslexia, or physical disabilities.
  • Real-time Captioning
    • AI-driven captioning can support students who are deaf or hard of hearing during lectures or webinars.
  • Alternative Content Formatting and Multimodal Learning
    • Generative AI tools can generate summaries, rephrase complex texts, convert text to images or vice versa; these tools support varied learning styles and allow students to engage with course materials in the way that suits them best. These can be especially helpful for English language learners. 
  • Customized Learning Support
    • Generative AI tutors can provide tailored explanations of concepts, produce practice questions, evaluate student responses for understanding, or repeat previously-learned concepts for self-paced learning.

Barriers, Limitations, Concerns

While AI tools can be useful in overcoming barriers to inclusive education, there are also barriers to access to take into consideration.

  • Bias In = Bias Out
    • Output from generative AI tools can only be as good as the data that the tool is trained on. GenAI may perpetuate stereotypes or exclude disability-related contexts due to biased training data, which can marginalize disabled users.
    • GenAI sometimes produces incorrect or misleading content, or hallucinations, which can mislead users who rely heavily on AI for learning due to accessibility needs.
  • Data Privacy
    • Some assistive technologies may transmit sensitive data to third-party AI tools. Be sure to check the terms of service and data use and preservation policies before inputting sensitive data into AI tools.
  • Pay to Play
    • Paid versions of common genAI tools are often more up-to-date and capable of more than the free versions of the same tools, making monetary privilege a factor in tool adoption.
  • Interface Accessibility
    • Many AI tools are not fully compatible with screen readers, keyboard navigation, or voice commands—making them difficult for users with visual or motor impairments to use independently.